Archives for posts with tag: team leadership

What if there was a simple mental model you could use as a tool to quickly assess the likelihood that the people you lead will be able to deliver what you ask of them?

As leaders, we know that to be most effective we need to “know our people.” Knowing, acknowledging, valuing, and appreciating your people is one aspect of knowing your people. But today we are talking about knowing how each stack up when assessing them using the WAG – the “Willing and Able Grid.”

The Willing and Able (WAG) Grid

The Willing and Able (WAG) Grid

When it comes to increasing the quality and/or quantity of work, putting the right people on the right projects is for sure what we attempt to do. When we are after higher levels or better quality of production, we often prod or gently push our people to grow, develop, and improve. But are they equipped to do what we ask?

Using the “Willing and Able Grid” provides leaders a quick snapshot of your team members – which can then be used to develop your people as you strive to bring the best output of each.

With a certain project, endeavor, or a specific type of improvement you want to see in a direct report, where on the “Unwilling or Willing” continuum would you plot them?

Where would you plot them on the Willing Continuum?

Where would you plot them on the Willing Continuum?

What evidence do you see and hear that causes you to assess if one of your people possesses a heart attitude of willingness or unwillingness to do, grow, or change the way you are asking?

Related to the change, work, project results, or growth you want to see in this team member, what indicates to you that this person is Unwilling or Willing? Think of hitting “Replay” on an imaginary video cam in the corner of all workspaces to review the facts of how this person displays and conveys an attitude of willingness or unwillingness.

Obviously we are looking for “Willing” souls who desire to grow, improve, and take on challenges. So when we assess a team member and find the scales tip toward “Unwillingness,” we may have some potential coaching to do. We may need to prepare and hold a direct conversation about the display of this attitude. That’s when the Replay function of the “camera in the corner” becomes useful. We can share as factually as possible (since a camera doesn’t lie) what we’ve seen, and check our perceptions. Hopefully we can nurture the desire within this team member to grow and improve.

When assessing who the best person is for a project or endeavor, or when you consider a specific type of improvement you want to see in a direct report, where on the “Unable to Able” continuum would you plot them?

Where would you plot them on the Able Continuum?

Where would you plot them on the Able Continuum?

Sometimes when we get focused on the outcomes we are after, we forget to assess the ability level of those we lead. Does she currently possess the Ability to do what I am asking or expecting? Does he demonstrate the aptitude to become Able to meet the expectation?

As you honestly reflect on the ability level of one of your people related to a specific project or aspect of growth, if you find that he may truly be Unable to execute on your expectations today, then you know the responsibility rests on you as the leader to help him develop that ability. You will either need to provide opportunities for this person to learn, develop, and become Able, or you will need to look to others to get that job done.

Finding one of your team members to be more Unable than Able related to a certain project or aspect of growth isn’t a bad thing! This new awareness provides us as leaders the opportunity to design an individualized plan of development for each of our people.

Using the “Willing and Able Grid” allows us to discern if what we are asking our people to do is going to get done! It allows us to discover how we can approach communicating with our people, optimally getting the most out of each of our people – because when our attitude is Willing, and our skill-set is Able, progress is on the horizon.

~ Written by Dr. Heidi Scott, Leadership Consultant, Speaker and Coach      www.LearningPursuits.com

What does this picture tell you about the essence of TEAM?

A picture can say a thousand words. With that in mind, look at, study, and really think about the meaning of the picture above – and how it connects to the essence of TEAM.

As implications of what is occurring in this picture, consider the following:

  • How is this picture a metaphor for your team? (Whether you are thinking of a workplace project team, community group/team, athletic team, or any other type of group with more than 2 people working toward a common goal who influence one another.)
  • What does the pool of water represent?
  • What or who does the droplet(s) of water represent? How many “answers” can you come up with?
  • How many variations of what the ripples in the water represent can you come up with? As you consider your team/group, can you generate concrete examples of what the ripples may represent?
  • As you consider the list of concrete things that the ripples in the water may represent on your team, how did you feel about each one? How do you think members of your team felt? How do you think the leader(s) felt?
  • What does the calm water beyond the ripples represent?
  • How does the “pool of water” absorb the ripples as it seeks equilibrium and peace?

Team Impact…It Happens

Your answers to the questions above lead to these two – that get to the heart of improving your performance and effectiveness as a leader and as a team member.

  • What’s it like to be YOUR teammate?
  • What’s it like to be following YOUR leadership?
  • How can you change your interactions and communication on your team so that you produce a more positive impact?
  • What is YOUR ripple effect? And is it what you want it to be?

By Dr. Heidi Scott – The “Leader’s Coach” http://www.LearningPursuits.com

Sometimes when I am a part of a small group, it is easy to slide along together enmeshed in a purpose or vague “goal” of being together. And if the small group experience is not rockin’ with synergy, results, and fun – or worse yet, begins to feel like I have my feet mired in muck and I feel stuck with the group – I want out. Yet if I’m honest, most of the time that sense of needing to cut myself loose has to do with the egocentric “Me vs. We” tug of war exercising muscles belonging to the human, selfish nature within me…that’s within all of us.

Yet a small group is a system. In fact, it is much like a galaxy!

Shaping the small group – as a leader or participant – by seeing it as a System

In a small group, whom do I focus upon most? Why, ME, of course! Yet just because I may think of myself most as I consider my small group, or just because I may see my world as just that…MY world, doesn’t change the fact that earth is just a piece of the galaxy. And the galaxy is a vast system of interconnected elements.

When the term “galaxy” dances across my mind, the scene becomes one of the backdrops for a Star Trek show. You know, where you see the stars out in a vast blue sea of “forever” on the screen, with an occasional meteor or falling star whisks by – threatening the safety of the Starship Enterprise and life upon it had it connected?

Using this metaphor of the Starship Enterprise zipping across the galaxy may illumine the SYSTEM characteristics of small groups.

And why do we care? This knowledge can help us effectively shape the course of life and work in a small group – as a leader or participant.

What do I need to remember?

  • 1 change = BIG change. If there was an oxygen leak on the Star Trek Enterprise, the entire starship was at risk. In a system (and small group), there really is no such thing as an inconsequential change. For example, enter or exit a new member to your small group – YIKES! This could place the small group at risk of disintegration. At the very least, it may change how the group optimally functions.
  • A system is like a living organism; it is continuously adapting to the environment and micro-changes in order to continue. A small group innately seeks stability. It tries to manage its stability by controlling the degree and rate of change.
  • A system (whether a galaxy or small group!), continually seeks Dynamic Equilibrium. Much like a system, a small group has an invisible control panel where it monitors the “desirability” of change. Dynamic Equilibrium in a group or system is the delicate balance between change and stability. A group’s Dynamic Equilibrium Control Panel manages change, promotes success and growth, and knows the limits of pushing for that success without placing the group or system in utter chaos…where the threat of disintegration is real.
  • Small groups and systems seek survival at all costs – usually through Adaptability. With changing conditions, small groups respond with modifications (when needed) to its rules, procedures, and boundaries.

When we consider how small groups ARE like systems, we begin to see how we are NOT separate individuals “attached” to a group. We are part of a web of interactions, and we and our movements are connected to one another. We influence one another. We individually impact the focus, strength, and effectiveness of the group. There is an extreme degree of interdependence among all members of a small group – because it is a system.

So as a leader or participant of a small group, knowing that even though I am but one member I DO highly impact my group’s welfare hopefully keeps me mindful of how I choose to interact with my small group.

Because in all truth, my actions, words, and attitudes as I connect with my small group contributes to the overall “ripple effect” of energy in the group. Either I generate life-giving growth to this system, or I drain it by tapping its resources to simply try to adapt and sustain itself.

So which are you when it comes to leading or participating in a small group?

As you reflect, are you a Life-Giver? Or are you a Resource Drainer?